Specialist HMO Management in Cardiff & South Wales
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Free 3-minute HMO health check

Is Your Cardiff HMO Performing Properly?

Check rent, occupancy, profitability, running costs, compliance, management and investment performance — then receive an immediate score out of 70.

Free Cardiff HMO Health Check

Owning an HMO is not just about collecting room rents. Void periods, utility costs, maintenance, management time, compliance and rents that have not kept pace with the market can quietly erode the return from what should be a high-performing property.

Complete this quick assessment to see how your Cardiff HMO is performing. For each question select Yes, Partly / Unsure or No. Your contact details are requested before the final score is displayed.

YES — 2 pointsPARTLY / UNSURE — 1 pointNO — 0 points
1

Rent & Occupancy

Is your HMO normally at least 95% occupied?
Do you know the current market rent for comparable rooms in your area of Cardiff?
Have you reviewed your room rents within the last 12 months?
Do rooms normally re-let within 14 days of becoming vacant?
Are rent arrears consistently low and actively managed?
2

HMO Profitability

Do you know exactly how much profit your HMO makes each month after all operating costs?
Do you know the annual profit generated by the property after utilities, council tax, maintenance, management and finance costs?
Do you know your average operating cost per occupied room?
Do you have a realistic annual maintenance and replacement allowance built into your figures?
Do you know the return you are receiving on the capital you have invested in the property?
3

Running Costs

Do you monitor gas and electricity expenditure rather than simply paying the bills?
Have you reviewed your energy tariffs and consumption during the last 12 months?
Do you monitor water, broadband, council tax and other recurring HMO costs?
Do you know how much you spent on repairs and maintenance during the last 12 months?
Do you regularly review suppliers and contractors to control operating costs?
4

Compliance

Are you confident that the property’s use as an HMO has the correct planning status?
Where an HMO licence is required, is the licence current and are all licence conditions being complied with?
Is the landlord/property correctly registered with Rent Smart Wales and are the appropriate landlord or agent licensing arrangements in place?
Does every occupier have the correct written occupation contract and associated documentation?
Are all required safety records, inspections and certificates current, including electrical, gas where applicable, smoke alarms and carbon monoxide protection?

Important: A No or Unsure answer in this section should be investigated regardless of your overall score.

5

Property Management

Are documented property inspections carried out regularly?
Are maintenance issues recorded, prioritised and followed through to completion?
Do you have reliable contractors available when urgent problems occur?
Are inventories and photographic condition records maintained?
Do you have systems for managing contract-holder enquiries, repairs, arrears, inspections and compliance dates?
6

Contract Holder & Room Performance

Do you know which rooms experience the highest turnover?
Do you record why contract holders leave?
Are your rooms presented to a standard that competes effectively with other Cardiff HMOs?
Do you know which rooms could command a higher rent following relatively inexpensive improvements?
Do you track enquiry levels, viewings and conversion rates when advertising a vacant room?
7

Your HMO as an Investment

Do you review the property’s performance at least once every year?
Do you know whether self-management is genuinely saving you money once your own time is included?
Have you compared your current HMO income with alternative management or rental models?
Do you have a clear plan for major expenditure over the next 3–5 years?
Could you confidently explain exactly what return this property is producing on your investment?
Your HMO Health Score

Enter your details to see your result

We’ll show your score immediately and save the result so you can request a free HMO Performance Review if you want us to look at the property in more detail.

This assessment is intended as a general commercial health check and should not be relied upon as a legal, licensing, planning, tax or regulatory compliance audit.